Otkazivanje Kobo audioknjiga 

Razmišljate o otkazivanju pretplate na Kobo audioknjige? Imate problema s Kobom? U nastavku pronađite česte izazove s Kobo audioknjigama i jednostavne upute za otkazivanje pretplate.

Što su Kobo čitači 

Kobo čitač je čitač e-knjiga koji nudi Rakuten Kobo. Kao i drugi čitači, koristi e-ink tehnologiju s minimalnim odbljeskom, što omogućuje lakše čitanje i na otvorenom, na suncu. 

Izazovi kod Kobo audioknjiga

Kobo audioknjige imaju brojne prednosti, ali i svoje nedostatke. Korisnici su, između ostalog, naišli na poteškoće s pretplatom i dostupnošću. 

Teškoće s korisničkom podrškom 

Rakuten Kobo ima veliku bazu članaka za rješavanje problema s uređajima i audioknjigama, ali doći do stvarne osobe može biti zahtjevno. Dostupan je internetski bot za korisnička pitanja. 

Ne možete slušati offline

Korisnici često ne mogu slušati audioknjige bez internetske veze. Audioknjige možete slušati na mobitelu ili tabletu, ali ne i uz Kobo Desktop aplikaciju. Da biste slušali offline, morate preuzeti audioknjigu na Android ili iOS uređaj. Preuzmite knjigu prije slušanja offline ili ćete se kasnije morati ponovno spojiti na Wi‑Fi. 

Kako otkazati Kobo audioknjige

Postupak otkazivanja pretplate na Kobo audioknjige je jednostavan. Idite na kobo.com, prijavite se u svoj račun, zatim gore odaberite Moj račun pa Moje pretplate i slijedite upute za otkazivanje pretplate. 

Nakon otkaza pretplate i dalje imate pristup kupljenim audioknjigama u svom Kobo računu. Krediti za audioknjige su nepovratni i ostaju u računu još 6 mjeseci od dana otkaza. Pretplatu možete otkazati bilo kada, pa i tijekom besplatnog 30-dnevnog probnog razdoblja. 

Česta pitanja

Koja je minimalna dob za pretplatu na Kobo audioknjige?

Korisnici Kobo Plusa mogu čitati e-knjige ako imaju najmanje 13 godina. Prihvaćanjem Uvjeta korištenja, korisnici potvrđuju da ispunjavaju uvjet minimalne dobi.

Možete li vratiti audioknjige na Kobo?

Pretplate na audioknjige nisu povratne prema Uvjetima korištenja. Krediti nisu prenosivi i nemaju novčanu vrijednost. 

Istekuju li Kobo audioknjige?

Krediti za audioknjige istječu nakon 6 mjeseci, ali same knjige ne istječu.

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